Privacy Policy

This Privacy Policy describes how Enviro Aqua Shield collects, uses, and protects your personal information. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, address, email address, and phone number.
  • Project Information: Details about your waterproofing project, including location, scope of work, and any specific requirements.
  • Payment Information: Credit card details or other payment information necessary to process payments.
  • Website Usage Information: Information about how you use our website, including your IP address, browser type, and pages visited.
  • Communications: Records of any communications you have with us, including emails, phone calls, and contact form submissions.

2. How We Collect Information

We collect personal information in the following ways:

  • Directly from You: When you provide information to us through our website, email, phone, or in person.
  • Automatically: Through the use of cookies and other tracking technologies when you visit our website.
  • From Third Parties: We may receive information from third-party service providers, such as payment processors and marketing agencies.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: To provide you with waterproofing services, including preparing quotations, managing projects, and processing payments.
  • To Communicate with You: To respond to your inquiries, provide updates on your project, and send you important notices.
  • To Improve Our Services: To analyze website usage and customer feedback to improve our services and customer experience.
  • For Marketing Purposes: To send you promotional materials and special offers, where permitted by law. You may opt-out of receiving marketing communications at any time.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We may share your personal information with the following parties:

  • Service Providers: We may share information with third-party service providers who assist us in providing our services, such as payment processors, marketing agencies, and IT support providers.
  • Business Partners: We may share information with business partners who collaborate with us on specific projects.
  • Legal Authorities: We may disclose information to legal authorities if required by law or legal process.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive information transmitted online.
  • Secure Storage: Storing personal information on secure servers with limited access.
  • Access Controls: Implementing access controls to restrict access to personal information to authorized personnel only.
  • Regular Security Assessments: Conducting regular security assessments to identify and address potential vulnerabilities.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for marketing purposes.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us using the contact information provided below.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device. We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the operation of our website.
  • Performance Cookies: These cookies allow us to analyze website usage and improve its performance.
  • Functional Cookies: These cookies enable us to provide enhanced functionality and personalization.
  • Advertising Cookies: These cookies are used to deliver targeted advertising based on your interests.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Enviro Aqua Shield
Email: info@enviroaquashield.com
Phone: 0452 377 770